A customer looses his shipment with USPS and asks Amazons customer support for help. Even though it wasn't Amazon's fault the shipment was lost, they still gave all of the customers money back.
Amazon took full responsibility and kept a loyal customer. Their customer support looks to be strong and worthwhile. Seeing this makes me feel more comfortable when buying from Amazon. I'm glad to know they at least care about their customers.
Here is the conversation the customer had with Amazon Support.
I have never seen any other customer support that was this helpful. I'm glad to see that there are some companies that really care for their customers.
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